About Shipping

The store calculate shipping cost according to the actual total weight of the goods you put in your Cart automatically online .

For the orders bwtween 1g -2000g we will ship through China Air Post or EMS ePackets .

For the orders over 2000g we offer EMS Express ,USPS,Fedex or DHL .

We provide tracking number for every order , you can track it on USPS ,CA post , AU post or your local post website (Depends on which country are you from)

Delivery Term

We provide international shipping to the most countries in the world , contact us if you met any problem

on shipping:

 

Shipping Times

Every in stock order we receive by 2:00 P.M. (CST) Monday - Friday ships out the very same day. Depending on your location and the availability of product, orders are shipped from our warehouses. Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. Delays due to payment processing are not the responsibility of Octopus RC.

Shipment Arrivals

Please be aware that most carriers are closed for national holidays and are not held responsible for delays due to weather conditions or natural disasters. Your order acknowledgement includes a tracking number for all UPS and Federal Express shipments. Accurate tracking is not available until one business day before the expected arrival. If you have an account, you may track your order at our new Order History page after you log in to the Account section of our site.

Missing or Damaged Shipments

Please be sure to reconcile the number of boxes shipped with the number of boxes received. On occasion carriers may deliver boxes separately. Please note that ground and air shipments are often assigned to separate trucks and may arrive at different times of the day.

Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur.


                                                                                                                                                                                                    Octopus RC Team

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